Debt Recovery Advisory Support -

Debt Recovery & Unpaid Invoice Support

Clear, practical non-reserved advisory support for unpaid invoices, late payment disputes, debtor correspondence, letters before action, and next-step recovery strategy.

Is this the right service for you?

This service may be suitable if you need clear, practical support on a contract issue and want written advisory help within our non-reserved scope.

This may be right for you if...

you need help understanding an unpaid invoice, late payment issue, debtor response, or recovery position
you want support with document review, written analysis, or draft correspondence
you want someone to negotiate with a debtor on your behalf
the matter appears suitable for non-reserved advisory support

This may not be right if...

you need court representation, advocacy, or another reserved legal activity
the matter requires a solicitor, barrister, insolvency practitioner, or regulated litigation specialist
the issue is urgent and needs immediate court action, insolvency proceedings, or formal enforcement steps

What we can help with

Reviewing your unpaid invoices, late payment files, and debtor correspondence
Calculating statutory interest and compensation under the Late Payment of Commercial Debts Act
Drafting and sending Letters Before Action and follow-up demands
Negotiating directly with debtors on your behalf
Advising on your recovery position and realistic next steps
Preparing your file and documentation for handover to a solicitor or specialist, if escalation becomes necessary

What this service covers

We help with non-reserved debt recovery advisory work by reviewing documents, identifying key issues, explaining practical options, and preparing agreed written work to help clients move forward clearly.

Included within this service

review of invoices, contracts, statements, payment terms, and debtor correspondence
support identifying main risks, key issues, and practical recovery options
agreed written advisory work, draft correspondence, or next-step guidance

Not included / referral may be needed

court proceedings, advocacy, or conduct of litigation
reserved legal activities or matters needing a regulated legal representative
specialist work outside the agreed advisory scope

How it works

Our debt recovery advisory support is designed to help clients understand their position, review key documents, and receive clear written work and practical next steps within our agreed scope.

1. Initial outline

Send a short summary of the issue and any key invoices, contracts, statements, emails, letters, or supporting documents.

2. Scope and fee

We confirm what we can do, whether the matter fits our non-reserved advisory scope, the likely timescale, and the cost.

3. Advisory work

We confirm what we can do, whether the matter fits our non-reserved advisory scope, the likely timescale, and the cost.

4. Delivery & next steps

We review the material and prepare the agreed written work, such as an advisory note, draft correspondence, or practical next-step guidance.

Typical documents and information

The documents and information needed will vary from matter to matter, but debt recovery advisory work often starts with the key invoice or statement, the underlying agreement or payment terms, and a clear timeline of what has happened.

Invoices and payment documents

the invoice, statement, payment schedule, or account summary
any purchase order, agreement, or payment terms
any relevant late payment clause, interest term, or credit arrangement

Correspondence and timeline

key emails, letters, reminders, debtor responses, or complaint correspondence
a short timeline of events
details of any payment delay, dispute, promise to pay, or challenge raised

Supporting information

bank records, payment evidence, or financial information where relevant
notes of calls, meetings, or payment discussions
any draft chase letter, response, or pre-action correspondence already prepared

Frequently asked questions

Debt recovery matters often raise practical questions about invoices, payment terms, correspondence, debtor responses, and what support can be provided within our non-reserved advisory scope.

If a matter may require court proceedings, enforcement, insolvency action, advocacy, or another reserved legal activity, we will explain that clearly and signpost where appropriate.

1. Can you help me understand whether I have a debt recovery issue worth pursuing or responding to?

Yes. For matters within our non-reserved advisory scope, we can review the key documents, identify the main issues, and help you understand the practical position and next steps.

2. Can you review invoices, payment terms, contracts, or debtor correspondence?

Yes. We can review payment documents and correspondence, identify key risk points, and explain practical issues that may need clarification before you decide how to proceed.

3. Can you help with a chase letter, response, or letter before action?

We can help with agreed draft correspondence and written advisory work where the matter remains within our non-reserved advisory scope. If the matter needs court support, formal enforcement, or reserved activities, we will say so clearly.

4. Do you provide fixed fees for debt recovery work?

Fees depend on the scope of the work required. We will confirm the agreed scope, likely timescale, and cost at the outset before any substantive work begins.

5. What if my matter is urgent or may go to court?

If the matter needs urgent court action, formal proceedings, advocacy, or another reserved legal activity, we may not be able to assist within this service and may recommend specialist regulated support.

6. What happens if my matter is outside your scope?

If we think the matter falls outside our non-reserved advisory scope, we will explain that as early as possible and, where appropriate, signpost you to a more suitable source of help.

Clear, non-reserved advisory support

EFC Legal provides non-reserved advisory support only. Where a matter requires reserved legal activities, court proceedings, formal enforcement, advocacy, insolvency action, or specialist regulated support, we will say so clearly and, where appropriate, signpost you onwards.

Need help understanding your next step?

If you need practical written support on an unpaid invoice or debt recovery issue, send a short outline and any key documents. We will confirm whether the matter fits our service and, if so, the next step.

EFC Legal

EFC Legal is the trading name of Edward Forbes & Company Limited.
Company No. 05576195 | Registered office: International House, 101 King’s Cross Road, London, WC1X 9LP
Registered in England and Wales
Email: info@efclegal.co.uk | Mobile: 07813 016930
Privacy: We only use personal information you provide to respond to your enquiry, communicate with you about your matter, and maintain appropriate business records. We do not sell your data. Further privacy information is available on request.